‘Back to School’ Made Simple for Bus Drivers Using CoPilot® Integrated Navigation




The school year is back in full swing, and with the return of pencils and books, some students may experience a bit of the blues. Parents can also feel the stress, but far beyond simply making sure their child’s coats are buttoned up on a blustery day at the bus stop. And if you manage a fleet of school buses, not only must you consider a parent’s worry for their child’s safety, but you are also presented with your own tasks for promoting safe and efficient transportation. Reliable route planning and navigation technology plays a critical role in addressing these concerns and helping school bus drivers to safely, and promptly, bring that busload of students to their destination each day.

Whether you’re handing a prescribed route to a seasoned driver, a substitute less familiar with the area, or perhaps someone brand new to the profession, a key to successfully managing your fleet is to provide navigation that keeps a driver on schedule while maintaining a safe speed and following other restrictions or when facing less than optimal conditions on the road. Understanding that a GPS solution that considers side-of-street routing, as well as accurate ETAs, is just one essential piece of the solution, ALK Technologies and Synovia Solutions have teamed up to help K-12 fleets increase driver and passenger safety, shorten the driver on-boarding process, and help to save time and money overall.

This new partnership was announced at the NAPT Annual Summit in Kansas City, MO where a representative from each company was available to answer questions about CoPilot integrated navigation on Synovia’s Mobile Data Terminal. Read more here or contact busdev@alk.com for a demo.

ALK Technologies Partners with Delta Valley Ag to Provide Routing, Navigation and Map Visualization for Agribusiness Applications

Integration provides a complete mobile solution that improves logistics and operations for farmers, shippers and drivers

Princeton, N.J. – November 7, 2016 – ALK Technologies, a Trimble Company and global leader in GeoLogistics® solutions and navigation software, today announced that Delta Valley Ag LLC has incorporated ALK’s routing, mileage, mapping and navigation solutions into its AgLoads™ mobile application. Delta Valley Ag provides agriculture industry professionals with innovative solutions to simplify the workday of agribusinesses and farmers with easy-to-use technology.

“Logistics execution is the foundation for business growth and success in the agriculture industry. AgLoads wants to disrupt the current inefficiency and disorganization of today’s processes with a simple, easy-to-use app that provides customers with more time to focus on the bottom line,” said Chris Spurlock, Co-founder and CEO, Delta Valley Ag.

To achieve the goal of streamlining efficiency for farmers, shippers and drivers across the complete agriculture supply chain, the AgLoads mobile dispatch application features:

  • ALK® Maps with PC*MILER® Web Services for route planning with commercial vehicle routing and restrictions and high-quality map visualization for real-time fleet tracking and load assignment
  • CoPilot® Truck™ in-cab navigation, for safe, commercial vehicle specific voice-guided, turn-by-turn directions

By combining ALK Maps with Delta Valley’s AgLoads, farmers can visualize loads and grade information (including test weight and moisture levels) as well as receive precise estimated times of arrival of trucks, while shippers can view their fleet location information, all in real-time. To assist large and small truck fleet drivers, as well as owner/operators, CoPilot Truck offers reliable, paperless on board navigation with map data stored directly on the device, allowing for constant access to routing and mapping in any out of coverage area.

“Smart planning and efficient operations in farming is vital to business productivity and success,” said Dan Popkin, senior vice president, enterprise solutions, ALK Technologies. “Our routing, mapping, and navigation features and functionality can be applied across various industries, and we are excited to integrate with Delta Valley Ag who is offering an innovative mobile dispatch application built specifically for agriculture.”

Built on the same source of commercial map data, ALK Maps and CoPilot Truck generate the same optimized routes for both the dispatcher and the driver, ensuring consistency between the planned and driven routes. The AgLoads application can be set with pre-defined and custom commercial vehicle routing profiles based on vehicle size and class to ensure safety and compliance during planning and execution.

For more information on ALK Maps, PC*MILER, and CoPilot Truck, visit www.alk.com.

About Delta Valley Ag LLC

Delta Valley Ag, LLC is an agriculture-focused technology company dedicated to simplifying the workdays of shippers and farmers in agribusiness. By creating simple, easy-to-use applications, DVA plans to help shippers and farmers streamline daily processes so they can focus on business growth. As long time agriculture professionals, DVA sees a need to propel agribusiness to current times by utilizing well-built technology solutions for every person involved in the supply chain. This includes real-time communication between parties, accurate record logging and load information in the palm of your hand. For more information about Delta Valley Ag’s newest application or to be a part of the free Beta test, visit www.agloads.com.

About ALK Technologies

ALK Technologies is a transportation technology company dedicated to defining the optimal route to success through innovative routing, mileage, mapping and mobile navigation solutions. From trusted industry standard data to seamless integration, ALK solutions are developed for a broad range of industries, workforces, and everyday drivers on the road. For over 30 years, its suite of powerful solutions, including PC*MILER, CoPilot, and ALK Maps, have set the foundation for safe and efficient journeys worldwide – one mile, one driver, one vehicle at a time. ALK is a Trimble (NASDAQ: TRMB) Company and part of its international Transportation and Logistics Division, visit: www.alk.com.

Inside Scoop: PC*MILER’s Top 5 Most Asked Technical Support Questions


You asked, we answered.

With so many PC*MILER customers, there are bound to be a few frequently asked questions that come across our technical support teams’ desks. We enlisted one of our top Technical Support Managers to give us the inside scoop on today’s 5 most common support questions.


1. How do I move PC*MILER to a new/different computer?


Each PC*MILER installation has a license.  A PC*MILER license can be moved to a new/different machine at any time.  But, to do so, it must first be deactivated from its current machine.

Detailed instructions can be found on page 39 in the User Guide.


2. When using a Multi-User Network license, how can I see where my licenses are used?


On the server, PC*MILER has a log file that tracks each machine that has PC*MILER installed. The log displays how many licenses each machine is currently using in real time.  

Default Location: C:\ALK Technologies\PCMILER30\App

File Name: pcm_server.log



3. How can I add Custom Locations/Places into PC*MILER?


PC*MILER gives you the capability to assign your own custom names to an unlimited number of locations in the PC*MILER database, and optionally to assign them to custom categories. Follow the steps on page 94 of the User Guide for step-by-step instructions.


4. Where can I find system requirements and installation instructions?


Before installing PC*MILER, please make sure that you have the required hardware and software configuration. All PC*MILER software, databases and auxiliary files are provided with the PC*MILER installation.

System Requirements:
PC*MILER is currently available through the following platforms:

  • Windows 7, 8 and 10* running in 32-bit compatibility mode as well as support
    for 64-bit native applications on Windows 7 and 8
  • AS/400
  • UNIX (AIX, HP-UX, Sun-Solaris) and Linux™
  • Citrix Metaframe and TCP/IP functionality for use with other platforms
  • Windows Server (Windows Server 2012, Terminal Servers, and Server 2008
    including Server 2008 R2 running in 32-bit compatibility mode for the
    PC*MILER user interface and on 64-bit processors for PC*MILER Connect,
    Mapping, BatchPro, and Spreadsheets)

Each platform has an individualized breakdown of requirements that can be found on page 18 of the User Guide.

For complete, step-by-step installation instructions, please see page 23 of the User Guide.


5. Why did my license expire (-706 Error)


The PC*MILER license is tied to the Hardware ID of the machine it is licensed to.  This is done to prevent piracy of the software (i.e., stop the ability to install 1 license on multiple machines).  If the hardware configuration of a machine is changed, that will cause the license to receive a -706 error.  When a user receives this error they should contact PC*MILER Support for assistance.  To avoid this issue, a user can deactivate their license prior to making their hardware changes and then re-activate once the changes are complete.




We have a huge library of information online at www.pcmiler.com/support dedicated to helping our customers succeed. Or, if you need further assistance, call us at 1-800-377-6453 (ext. 2), or email pcmsupport@alk.com.



Automatically upgrade to the latest version of PC*MILER when available and receive:
★ The Latest North American Map Data with Truck Restrictions and Allowances
★ Unlimited Full Coverage Phone and Email Support
★ Software Updates

Contact your sales representative or any PC*MILER Expert at 800-377-6453 or sales@alk.com to enroll today!


Top 5 Reasons Truck Navigation is Essential for Fleets



Everyday we are faced with decisions.  One of the toughest decisions is how to weed through so much technology constantly thrown in our laps.  With an app for almost every daily thought and task, it can be overwhelming.  In a time where so much is out there, it’s easy to think that some technology in our everyday life isn’t necessary.  But when your daily life exists on the road as a truck driver, your decisions are impacted by safety, compliance and cost savings.  If you think truck specific navigation isn’t for you – guess again.  Here’s a breakdown on why ALK’s CoPilot Truck is essential for success.


  1. Truck Legal Routing


By providing your drivers with truck-specific navigation, you can rest assured they will only be navigated to truck legal roadways.  By adhering to routes tailored to your load and trailer specifications, your drivers will avoid fines, low bridges, and potential out of route mileage.  


  1. Safety First

Truck specific navigation is designed with the driver’s safety in mind. CoPilot Truck offers voice-guided, turn-by-turn directions with spoken street names from origin to destination.  Reduce driver distraction in the cab with clear 3D and 2D map views plus Driver Safety Views for at-a-glance instructions.  Know your driver is focused solely on the road ahead, by using Motion Lock to prevent interaction by the driver when the vehicle is in motion.


  1. Stay Compliant

Ensuring your drivers are driving a compliant route saves you both time and precious money.  Set parameters and custom truck routing profiles based on vehicle size and class to ensure safety and compliance to government regulations.  Connect your back office to the cab with RouteSync – which allows you to send a HOS compliant route directly to CoPilot Truck.  


  1. Efficiency, Efficiency, Efficiency


By providing your drivers reliable, on-board navigation, you’ll lower miles and maintain optimal fuel usage by maximizing the time spent on the road.  CoPilot Truck also equips drivers with fast, automatic re-calculation, when needed, directly on the device.  Easily understand a true cost and the most optimal route by viewing alternate routes.  With the flexibility to build single or multiple destination routes and ability to optimize up to 50 stops, you know you are supplying your driver with the optimal route.  The focus can then be on what’s most important –  making the planned route the actual.


  1. Cost Savings


You’ve seen the videos.  A 53 foot trailer hitting a low bridge.  You think, “Why was that driver even routed there in the first place?” The likely answer – they were following a generic, non-truck specific navigation system, designed for use by drivers of smaller, lighter passenger vehicles.  The result?  Costly damages to the truck and any goods being hauled, potential harm to the driver and countless other drivers on the road, and fines for driving on a truck-restricted road.  The other impact to the bottom line is the fact that the driver is then either delayed or never makes it to the next stop.  Suddenly, you have a major cost issue and an unhappy customer.  With CoPilot Truck, fleet managers ultimately control the route the driver is supposed to follow.   If that driver had been provided a truck-legal road, this costly expense potentially could have been avoided.  It pays to have truck specific navigation.


If you aren’t running CoPilot Truck navigation, you’re missing out on key factors that help to fuel success on the road.  To learn more, please visit: copilottruck.com

ALK Technologies Releases Next Generation CoPilot Navigation App

Version 10 offers improved functionality, enhanced design and new interface

Princeton, N.J. –September 26, 2016 – ALK Technologies, a Trimble Company and global leader in GeoLogistics® and navigation software, today announced the release of CoPilot version 10, the next generation of its award-winning GPS navigation app.

Available for iOS immediately and Android following closely behind, the new version of CoPilot is faster and easier to use while providing enhanced safety features.

CoPilot v10 is built on the same GPS navigation platform that over 16 million drivers and professional fleets trust worldwide every day. It provides drivers with dependable offline maps, clear turn-by- turn guidance and powerful multi-stop trip planning.

“CoPilot v10 builds on CoPilot’s driver-friendly, offline car navigation and trip planning strengths while making the overall navigation experience simpler,” said David Quin, VP consumer applications at ALK Technologies. “We have made improvements throughout the app, taking into account feedback from millions of drivers, to provide the very best navigation experience possible on a mobile device. It’s our most powerful and dependable CoPilot yet, built to meet the demands of drivers worldwide.”

Key highlights of the next generation CoPilot app include:

Powerful Trip Planning

CoPilot automatically calculates three routes to a destination and real-time traffic speeds to provide the most accurate estimated time of arrival (ETA) to a destination. Multi-stop trip planning and advanced route optimization make the most complex itineraries simple.

Simplified Menus

Drivers should navigate the road, not their GPS device. CoPilot’s user interface has been completely redesigned to put the tools they need on the road a tap away. Enjoy quick, easy access to search and planning tools, mute voice directions and end navigation directly from the map.

Re-engineered ActiveTraffic™ Live Traffic Service

CoPilot’s integrated real-time traffic service has been re-engineered to avoid time wasted stuck in traffic. A new traffic status sidebar shows live conditions throughout the route with automatic re-routing around delays or closed roads.

A Driver-friendly CoPilot

CoPilot’s driving screen has been revisited to provide the clearest possible driving directions. On-screen text is bigger, colors more vibrant and buttons larger. In addition, new map styles provide automatic day and night background modes for optimized viewing.

Transformed Map Performance

CoPilot’s reliable offline maps are faster and smoother with pinch zoom, fluid map panning and scrolling.

Enhanced Driver Safety Alerts

Redesigned speed limit safety alerts warn drivers to help avoid exceeding the local limit and costly speeding tickets.

Easier Destination Search

CoPilot’s new unified search screen makes it quick and easy to find the places drivers need to get to, whether it’s a street address, favorite, recent or one of millions of preloaded Places.

For full details about CoPilot v10, visit: www.copilotgps.com.


CoPilot v10 is rolling out immediately for iOS through iTunes as a free app update for existing users. CoPilot v10 is coming soon for Android.

About ALK Technologies

ALK Technologies is a transportation technology company dedicated to defining the optimal route to success through innovative routing, mileage, mapping and mobile navigation solutions. From trusted industry standard data to seamless integration, ALK solutions are developed for a broad range of industries, workforces, or everyday drivers on the road. For over 30 years, its suite of powerful solutions, including PC*MILER, CoPilot, and ALK Maps, have set the foundation for safe and efficient journeys worldwide – one mile, one driver, one vehicle at a time. ALK is a Trimble (NASDAQ: TRMB) Company and part of its international Transportation and Logistics Division, visit: www.alk.com.

Links to buy:

App Store: https://itunes.apple.com/us/developer/alk-technologies- ltd./id324327454

Video: https://www.youtube.com/watch?v=tt4M05WJX7A

ALK Technologies Media Contact
Amrit Nijjer
Abel Communications
(443) 895-5729

We’re Headed Out to Some of the Transportation Industry’s Biggest Tradeshows!

We’ve got a full schedule this September and October – we’ll be exhibiting at the McLeod Software User Conference, in.sight User Conference and Expo, and the ATA Management Conference.

Stop by our booths and get a demo all of the latest features and functionality of PC*MILER, including the new PC*MILER|WEATHER module, CoPilot Truck, and ALK Maps by one of our product experts.

We’ll also have dedicated product overview sessions at the McLeod Software User Conference and in.sight User Conference and Expo. Check out the program guides for dates and times.

Hope to see you soon!


2016 National Truck Driver Appreciation Week


ntdawSeptember 11-17, 2016


On a small scale, the 3.4 million truck drivers of America impact your life on a daily basis. From the delivery of the very food on your plate, the medications in your pharmacies, and the gasoline in your car, virtually all of the items we need would not be readily available without our truckers. On a larger scale, they are the backbone to every national crisis, delivering donations and supplies during national disaster like the recent flood that devastated Louisiana.  Keeping in mind, a day in the life of a trucker is not an easy one. Most truck drivers work 14 hour days with only 90 minutes of personal time and are constantly up against the clock. Time management is one of the most difficult aspects of the trucking industry and that responsibility falls directly on the driver. On average, drivers lose two hours of driving time a day battling parking issues, fatigue and planning uncertainty. Yet they continue on, guaranteeing the delivery of goods that keeps the United States running. We have great dependence on the trucking system working smoothly and our appreciation of those who get that job done should be equally as large.


Thankfully, we have an entire week to show our appreciation for the truck drivers of America. From September 11 – 17, 2016, join ALK in acknowledging the men and women who brave harsh weather and sacrifice time away from their loved ones to guarantee the delivery of goods and keep our highways safe.


Here at ALK, we would like to #ThankADriver – Not just for the work you’ve done, but for everything you have done and will continue to do.


Aspray24 Next Day Delivery – Utilizing CoPilot Truck and Advanced Route Optimization to Improve Driver Efficiency



Aspray24, a specialized next day delivery company operating a fleet of more than 400 trucks out of 14 depots, tasked ALK partner Kelgray, with a project to revise their total end to end mobility worker solution with a particular focus on route efficiency and navigation.

Kelgray took on the challenge by first implementing ALK’s Advanced Route Optimization technology which provides the ability to input specified arrival time windows directly into the routing algorithm, generating an optimized route plan that has allowed Aspray24 to increase the number of deliveries achieved per driver, per day, while decreasing the cases of failed first time deliveries.

To address the need for navigation, ALK offered its safe, legal, vehicle-specific routing and navigation solution, CoPilot Truck, which can be utilized across a varied fleet.

Working together, Kelgray successfully enhanced its Route Companion Pro for Asprey 24, providing a solution that manages all aspects of the driver’s workday, including pre-drive vehicle checks, loading, routing, efficient driving and customer signature, directly on the driver’s Honeywell hand held.

ALK Technologies Is Headed to the Fleet Safety Conference




Join us as we participate for the first time in the 2016 Fleet Safety Conference in Schaumburg IL, July 18-20th.

Safety is critical in the transportation industry – and we’ve got an entire suite of solutions to help all companies route and navigate with their drivers’ and fleet safety as a top priority.

Stop by booth 26 to learn more about how PC*MILER, CoPilot Truck, and ALK Maps innovative transportation technology and fleet management solutions can transform the way you work.

As we venture out west we would be remiss not to mention the historic US Route 66. While we’ve all heard the pop-culture references to Route 66 throughout popular music, literature and movies, many people forget how greatly the trucking industry was impacted with the first of its kind US highway. US 66 was established on November 11, 1926 by pioneers Cyrus Avery of Tulsa, Oklahoma and John Woodruff of Springfield, MO. Spanning over 2,400 miles from its origin in Chicago and westward to Los Angeles, the paved road allowed for faster yet safer travel, particularly helpful for over the road truck drivers and shippers. For more information on this iconic highway visit national66.org.

PC*MILER just turned the big 3-0.

1986 was a big year –

  • The Chicago Bears became Super Bowl Champions after winning Super Bowl XX
  • Top Gun was the biggest movie
  • “That’s What Friends Are For” by Dionne Warwick featuring Gladys Knight, Elton John, and Stevie Wonder, was the #1 song
  • Mark Harmon was named People magazine’s “Sexiest Man Alive”
  • Mike Tyson became the youngest heavyweight champion at age 20
  • The Cosby Show and Family Ties were the top 2 rated TV shows
  • The first version of PC*MILER was released!


PCMILER30-WEATHERSo what’s new in 2016?

  • New weather visualization and reporting tool for making critical decisions to route drivers safely around a potentially hazardous area, notify customers of a potential delay, or simply monitor the route throughout the designated alert times
  • More precise ETAs and drive times with the choice to set governor road speeds
  • Improved HOS compliance tools to keep drivers safe and compliant
  • Access to the latest street-level maps of North America with updated addresses, roadways, and commercial restrictions





Interested in an exclusive discount, full coverage support and instant access to new PC*MILER versions as they’re available?

Join our Annual Support & Update Program.