ALK Road Closure Alert – I-85 Atlanta, GA

Please be advised I-85 in Atlanta, GA near Piedmont Road has been closed due to a collapse.  If this road closure affects your business or travels:


  • ALK Maps, PC*MILER Web Services & PC*MILER|Web customers – We have updated the map data for these products to avoid the road closure.
  • PC*MILER Install customers –  We suggest you use PC*MILER’s Custom Roads Manager feature to avoid the road closure.  For information on how to use the feature, please reference Chapter 12 of the PC*MILER User Guide.


If you have additional issues or questions, please contact ALK Support at


We will inform you when the road is reopened.

STELLA! Don’t Let Storms Like Winter Storm Stella Hurt Your Bottom Line

As Winter Storm Stella is in the process of delivering more than a foot of snow to the east coast of the United States make sure your fleets are prepared for any unpredictable weather conditions.


With large storms such as this one, weather conditions can go from manageable to a complete white out in a matter of minutes. Hazardous weather will likely not only delay prompt delivery of goods but more importantly put drivers and pedestrians at a higher risk of accident. Keeping your drivers updated on potential weather conditions can be the difference between a smooth delivery and a disastrous one.


Many fleets currently depend on manually reviewing weather reports to re-route drivers around these harsh weather conditions. This forces back office support to constantly be up against the clock and make critical decisions based more off of guess work than certainty.
Take some of the guess work out of the equation with PC*MILER|Weather and ALK Maps’ Weather Alerts. You can now view radar and weather alerts directly on the map and identify when your route plans are scheduled to travel through storms like Stella.



  • Quickly identify weather conditions on the map with optional radar, cloud, and alert overlays
  • Receive an alert in the route plan if a route is scheduled to pass through a predicted weather alert zone
  • View a comprehensive report that details the alert, effective and expiration times, certainty, severity, and urgency rating for the planned route
  • Make critical decisions about routing drivers around hazardous areas
  • Notify drivers and customers of potential delivery delays


ALK Maps’ Weather Alerts

  • Visualize live weather data
  • View potential impacts to route plans
  • Send alerts to managers for improved decision making

To learn more about how ALK’s solutions can benefit your fleet, visit ALK Maps and PC*MILER today.

ALK Technologies Announces Integration of PC*MILER 30 with TMW Systems’ Software and Services

Enhanced route planning tools, including weather alerts and overlays, for trip optimization and asset utilization

Princeton, N.J. – January 24, 2017—ALK Technologies, a Trimble Company and global leader in transportation technology and mobility solutions, today announced that PC*MILER 30, the latest version of its industry leading routing, mileage and mapping software, is now tested and approved in TMW’s portfolio of transportation and fleet management products, including:

  • ExpertFuel® software
  • TMWSuite® 2016 0311 software
  • TMW Operations 16.40.10139 software
  • TruckMate® 2016 software
  • TruckMate® 2015 SP3 software
  • IES®, Innovative Access and Access Plus® software

“Being able to offer TMW’s large and diverse customer base access to PC*MILER’s latest software enhancements is a real success for us,” said Bill Maddox, Vice President of PC*MILER, ALK Technologies. “The new functionality can streamline operations in both the back office and on the road with planning features that focus on efficiency, safety, and compliance.”

Users will gain access to the latest street-level maps of North America with updated addresses, roadways, and commercial vehicle restrictions for precise mileages, drive times, and overall trip cost estimates.

Customers will have the option to benefit from additional PC*MILER 30 features* including:

  • New weather visualization and reporting tool for making critical decisions to route drivers safely around a potentially hazardous area, notify customers of a potential delay, or simply monitor the route throughout the designated alert times
  • More precise ETAs and drive times with the choice to set governor road speeds
  • Improved Hours of Service (HOS) compliance tools to keep drivers safe and compliant

*The use of referenced integrations or interfaces with TMW software may require the purchase of additional software licenses and professional services from TMW Systems. Please contact for purchase requirements and details that may apply to the capabilities referenced in this announcement.

For more information on PC*MILER visit                     

About TMW Systems
TMW is a leading transportation software provider to commercial and private fleets, brokerage and 3PL organizations. Founded in 1983, TMW has focused on providing enterprise software to the transportation industry, including asset-based and non-asset-based operations as well as heavy-duty vehicle service centers. The company serves over 2,000 customers, including many of the largest, most sophisticated and complex transportation service companies in North America. TMW is a Trimble Company (NASDAQ: TRMB) and part of the international Transportation and Logistics Division.

About ALK Technologies
ALK Technologies is a transportation technology company dedicated to defining the optimal route to success through innovative routing, mileage, mapping and mobile navigation solutions. From trusted industry standard data to seamless integration, ALK solutions are developed for a broad range of industries, workforces, and everyday drivers on the road. For over 35 years, its suite of powerful solutions, including PC*MILER, CoPilot, and ALK Maps, have set the foundation for safe and efficient journeys worldwide – one mile, one driver, one vehicle at a time. ALK is a Trimble (NASDAQ: TRMB) Company and part of its international Transportation and Logistics Division, visit:

Inside Scoop: PC*MILER’s Top 5 Most Asked Technical Support Questions


You asked, we answered.

With so many PC*MILER customers, there are bound to be a few frequently asked questions that come across our technical support teams’ desks. We enlisted one of our top Technical Support Managers to give us the inside scoop on today’s 5 most common support questions.


1. How do I move PC*MILER to a new/different computer?


Each PC*MILER installation has a license.  A PC*MILER license can be moved to a new/different machine at any time.  But, to do so, it must first be deactivated from its current machine.

Detailed instructions can be found on page 39 in the User Guide.


2. When using a Multi-User Network license, how can I see where my licenses are used?


On the server, PC*MILER has a log file that tracks each machine that has PC*MILER installed. The log displays how many licenses each machine is currently using in real time.  

Default Location: C:\ALK Technologies\PCMILER30\App

File Name: pcm_server.log



3. How can I add Custom Locations/Places into PC*MILER?


PC*MILER gives you the capability to assign your own custom names to an unlimited number of locations in the PC*MILER database, and optionally to assign them to custom categories. Follow the steps on page 94 of the User Guide for step-by-step instructions.


4. Where can I find system requirements and installation instructions?


Before installing PC*MILER, please make sure that you have the required hardware and software configuration. All PC*MILER software, databases and auxiliary files are provided with the PC*MILER installation.

System Requirements:
PC*MILER is currently available through the following platforms:

  • Windows 7, 8 and 10* running in 32-bit compatibility mode as well as support
    for 64-bit native applications on Windows 7 and 8
  • AS/400
  • UNIX (AIX, HP-UX, Sun-Solaris) and Linux™
  • Citrix Metaframe and TCP/IP functionality for use with other platforms
  • Windows Server (Windows Server 2012, Terminal Servers, and Server 2008
    including Server 2008 R2 running in 32-bit compatibility mode for the
    PC*MILER user interface and on 64-bit processors for PC*MILER Connect,
    Mapping, BatchPro, and Spreadsheets)

Each platform has an individualized breakdown of requirements that can be found on page 18 of the User Guide.

For complete, step-by-step installation instructions, please see page 23 of the User Guide.


5. Why did my license expire (-706 Error)


The PC*MILER license is tied to the Hardware ID of the machine it is licensed to.  This is done to prevent piracy of the software (i.e., stop the ability to install 1 license on multiple machines).  If the hardware configuration of a machine is changed, that will cause the license to receive a -706 error.  When a user receives this error they should contact PC*MILER Support for assistance.  To avoid this issue, a user can deactivate their license prior to making their hardware changes and then re-activate once the changes are complete.




We have a huge library of information online at dedicated to helping our customers succeed. Or, if you need further assistance, call us at 1-800-377-6453 (ext. 2), or email



Automatically upgrade to the latest version of PC*MILER when available and receive:
★ The Latest North American Map Data with Truck Restrictions and Allowances
★ Unlimited Full Coverage Phone and Email Support
★ Software Updates

Contact your sales representative or any PC*MILER Expert at 800-377-6453 or to enroll today!


We’re Headed Out to Some of the Transportation Industry’s Biggest Tradeshows!

We’ve got a full schedule this September and October – we’ll be exhibiting at the McLeod Software User Conference, in.sight User Conference and Expo, and the ATA Management Conference.

Stop by our booths and get a demo all of the latest features and functionality of PC*MILER, including the new PC*MILER|WEATHER module, CoPilot Truck, and ALK Maps by one of our product experts.

We’ll also have dedicated product overview sessions at the McLeod Software User Conference and in.sight User Conference and Expo. Check out the program guides for dates and times.

Hope to see you soon!


PC*MILER just turned the big 3-0.

1986 was a big year –

  • The Chicago Bears became Super Bowl Champions after winning Super Bowl XX
  • Top Gun was the biggest movie
  • “That’s What Friends Are For” by Dionne Warwick featuring Gladys Knight, Elton John, and Stevie Wonder, was the #1 song
  • Mark Harmon was named People magazine’s “Sexiest Man Alive”
  • Mike Tyson became the youngest heavyweight champion at age 20
  • The Cosby Show and Family Ties were the top 2 rated TV shows
  • The first version of PC*MILER was released!


PCMILER30-WEATHERSo what’s new in 2016?

  • New weather visualization and reporting tool for making critical decisions to route drivers safely around a potentially hazardous area, notify customers of a potential delay, or simply monitor the route throughout the designated alert times
  • More precise ETAs and drive times with the choice to set governor road speeds
  • Improved HOS compliance tools to keep drivers safe and compliant
  • Access to the latest street-level maps of North America with updated addresses, roadways, and commercial restrictions





Interested in an exclusive discount, full coverage support and instant access to new PC*MILER versions as they’re available?

Join our Annual Support & Update Program.

ALK Technologies Celebrates a Milestone with the 30th Release of PC*MILER

Provides innovative weather visualization tool for improved route planning efficiency and enhanced fleet safety

Princeton, N.J. – June 28, 2016 – ALK Technologies, a Trimble Company and global leader in GeoLogistics® solutions and navigation software, today announced that the 30th version of its PC*MILER truck routing, mileage and mapping software is now available. PC*MILER 30 brings a number of pre-trip planning enhancements, including a unique weather visualization tool to enable transportation companies to understand the weather’s direct impact on their business.

“Our goal is to continue to develop technology that empowers our customers to make confident, informed decisions to boost their bottom line and help ensure fleet safety while on the road,” said Kara Jo O’Neil, senior product manager at ALK Technologies. “With access to critical insight into weather conditions during route planning, dispatchers can make knowledgeable decisions to steer drivers on safer routes, if necessary, as well as understand the possible delays due to severe weather conditions.”

In PC*MILER 30, dispatchers can toggle the display of weather radar and alerts as well as visual cloud layer. Current weather-related events are clearly identified on the map and alerts are optionally provided if the generated route plan intersects with an alert zone. Dispatchers can then analyze the alert type, effective and expiration times, certainty, severity and urgency ratings in order to make critical decisions about routing drivers around hazardous areas or notifying customers of potential delays.

PC*MILER 30 also brings the ability to:

  • Set a maximum governor road speed for more accurate ETAs and drive times
  • Factor in new government mandated 60/70-hour-duty limits for Hours of Service (HOS) compliance and to maintain low CSA scores
  • Insert an HOS compliant stop or break location directly into the route with predefined, custom places for quick pre-planning
  • Access the latest street-level maps of North America with updated addresses, roadways, and commercial restrictions
  • Send an optimized stop list from PC*MILER Interactive directly to a driver through ALK’s standalone CoPilot Truck in-cab navigation app, helping to ensure legally compliant executed truck routes that eliminate manual address entry and maximize driver miles per day

“We’re proud that a product created 30 years ago continues to evolve with the industry’s needs while still maintaining its original intention of providing transportation companies a trusted source for reliable and accurate truck routing, mileage and mapping, “said Michael Kornhauser, executive vice president and general manager at ALK Technologies. “PC*MILER’s longevity is a true testament to the importance of building software with a strong foundation and a focus on innovation driven by the voice of our customers.”

PC*MILER runs on Microsoft Windows, UNIX and Linux platforms as well as IBM AS/400 (iSeries) and mainframe computers. PC*MILER is also available as a web-based application for access anywhere, anytime. It can also be seamlessly integrated with leading transportation and supply chain management systems.

For more information on PC*MILER visit:

For PC*MILER 30 images: Click Here

About ALK Technologies

ALK Technologies, a Trimble Company and global leader in GeoLogistics solution and navigation software, is focused on developing innovative solutions for transportation, logistics, mobile workforces and consumers. Product lines include PC*MILER, CoPilot and ALK Maps. PC*MILER is widely recognized as a transportation industry standard for routing, mileage and mapping in North America. CoPilot is a leading source of GPS navigation software for fleets, mobile operators, hardware OEMs, system integrators, professional drivers and consumers. ALK Maps is a development platform designed for the transportation industry and provides commercial routing, geocoding and mapping visualization for enterprise applications.

For more information on ALK Technologies, visit: or follow us at:

PC*MILER Tutorial on HOS Manager

Check out our latest PC*MILER Tutorial on HOS Manager.  Ideal for someone who is brand new to PC*MILER, or even an experienced user who wants to learn about different functionality they may be overlooking. Our expert Kara Jo O’Neil, Senior Product Manager, thoughtfully guides the viewer with easy step by step instructions.

See for yourself how easy it is to factor HOS breaks directly into the route, helping you stay safe and compliant.

  • Topics include HOS Manager, practical and shortest routing, route entry basics and avoid and favors.  
  • All tutorials are under 10 minutes, allowing for viewers to get the most impact in a short time!

HOS Manager

A Comprehensive Solution for Owner Operators

You do it all – from management, to planning, to driving, and everything in between. There are approximately 350,000 owner-operators registered in the United States alone – and using back office and in-cab tools is essential for your business success. Wouldn’t it be great if the miles you planned match the miles driven?

PC*MILER|Web, a web and subscription based version of PC*MILER, helps owner operators manage costs with easy access to truck-specific mileage for rate calculation and fuel tax reporting, multi stop route optimization, and driving directions. And that’s just the beginning… see the full list of PC*MILER|Web features here.


PC Web - Driving Report
Detailed Driving Reports
PC Web - Least Cost Routing
Generate the most cost effective route with Least Cost Routing


Have you heard about CoPilot Truck? It’s a route planning and voice-guided, turn-by-turn navigation app for Android and iOS smartphones and tablets powered by the same PC*MILER routing engine. So, drive the same routes and bill the same miles that you just planned in the back office. PC*MILER can even send routes directly to a device running the CoPilot Truck app.

CoPilot Truck has offline navigation, meaning the maps are stored directly on your device. So, you won’t be incurring high data costs.

Want to see a live demo of PC*MILER|Web and CoPilot Truck?  Head on over to the ALK Technologies booth 66140 at the Mid-America Trucking Show (MATS)!

For more information, visit or

ALK is Headed to Dallas for an Interactive Training Program!


Thursday, March 24, 2016

Dallas Marriott Las Colinas ⋅ Irving, TX

9:00am – 12:00pm

Our products have it all, but do you know all about our products? Targeted to current users of ALK Technologies’ products, these in-depth product training sessions will provide useful and practical information about how to effectively utilize PC*MILER and CoPilot Truck.

Not a current customer? That’s OK. Join us anyway to learn how our solutions can benefit your operations.

Get one-on-one time with experts. We’ll have ALK product and implementation specialists available to answer your specific questions.

It’s only a half-day commitment.  We’ll have two concurrent tracks, each filled with four educational training sessions, so we’re only asking you to join us in the morning. We’ll have breakfast beginning at 9:00am, followed by sessions, and closing with lunch at 12:00pm.

For complete program information and session abstracts, check out our training website.