Plan. Drive. Analyze – What Is The ALK Platform?

What Is The ALK Platform?

Although every journey is unique, businesses still require predictability in terms of time and cost. Therefore companies need access to a planning, driving and analysis platform that provides flexibility and customisation for your business.

ALK’s platform is a location powered toolset for every part of the journey. We offer a flexible routing, mapping, mileage and navigation platform. It is rooted in rich commercial vehicle data and powered by our location engine at the core.

Who Will It Help?

Whether you are an end user, looking to enhance your mobility workflow solution or a partner, we can help.  Our functionality can be used individually, or as a complete set for the highest level of operational accuracy and consistency. We work across a broad range of industries including Post, Parcel and Courier, Oil and Gas, the Emergency Services and Utilities. The ALK platform consists of these three core components:

PlanThe first step of every journey is planning. With ALK’s platform, you will be able to build accurate, optimized and efficient routes:

  • Generate accurate mileage results and drive times through the last mile with address to address routing
  • Predictive routing based on real-time and historic traffic and weather conditions
  • Easily compare alternative route options by displaying the distance, drive times, and toll costs for each route in the same window
  • Set vehicle and route profiles to keep drivers and assets safe on legal roads
  • Input mandatory rest periods and SLA time windows into the route planning for accurate ETAs
  • Visualize the driver’s route



You have planned your optimal route? Time to follow it. Guide drivers with safe, efficient navigation:

  • Safe, accurate commercial vehicle routing
  • Intuitive, non-distracting clear 2D, 3D map guidance views
  • Fast, automatic route generation and re-calculation directly on the device
  • Advance road warnings of potential driver hazards
  • Offline navigation for constant access to reliable routing and maps in out of coverage areas

Tools: CoPilot Pro, CoPilot Truck

AnalyzeThe drive is over, but that doesn’t mean it’s the end of the road. Improve your future routes by integrating post-trip visualization & reporting:

  • Monitor driver adherence to planned vs driven route to maximize operational efficiency 
  • Streamline management of in-cab navigation with web-based remote configuration tools
  • Create, manage and sync custom location content for precise routing
  • Analyze performance across the entire fleet or drill down to each driver
  • Continuously improve routing and ETAs for a better customer experience


How can we empower your business? Get in touch here >

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Beyond The Maps – A Look Into GIS

What Is GIS?

“A geographic information system (GIS) is a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.” (Source) Since ALK is a company that relies on quality map data, our GIS team is the backbone to our location engine and ALK’s platform. Our GIS team has been working on various projects ranging from updating route numbers, to truck attribution and conflation, which is a tool that was created in-house.

How Conflation Works

Conflation describes the merging of an outside data source with our ALK’s data. First, we look at our existing map data. Second, they find differences between our existing and new outside data sources. Third, the team determines ground truth and edits the map data accordingly. Our GIS team uses a variety of sources to conflate data and to create high quality map data for our customers.


The basic geometry & attributionis made up of data from different sources, including national, state, county postal and satellite data. Truck attribution has these same elements plus municipal, toll authorities and company lists for sites. In Europe, we work with HERE Maps to provide high-quality maps and commercial attributes.

Truck Attribution – A Unique Value Add-On

Getting lost in an unfamiliar area is probably one of the most inconvenient things to happen while travelling. But getting lost while driving a trailer or haul truck in an unfamiliar area could turn into a nightmare. When trucks get incorrectly routed, it can result in serious damage and dangerous situations. Not all navigation systems account for a vehicle’s size and weight. Appropriate map data and navigation specific to trucking are crucial for driver safety and your company’s budget. For example, bridge strikes that occur in the US and the UK can cause damage to the truck, goods being hauled, the infrastructure itself, and can potentially harm the truck driver or other road users. On top of any damages, these types of accidents can also result in huge fines for driving on a truck-restricted road.


For this reason, ALK places such importance on providing the correct truck attributes. ALK offers a unique value add-on with truck attributes such as: height (vertical clearances), weight, no through trucks (city/county/municipal truck routes), time of day, state and national network (53’, twin trailer, and/or 102” wide designated routes) and hazardous materials. Find out more about CoPilot Truck can help empower you and your business >

You Can Help

Our GIS team are busy at work to keep map data up-to-date and provide quality truck attribution data, but there is also a way you can help improve our maps to ensure they are as accurate as they can be. With our easy-to-use, online map reporting tool MapSure you can help enhance our maps more quickly. ALK MapSure is a free tool available to all ALK customers using PC*MILER, ALK Maps or any of our CoPilot solutions in North America. Find out more about ALK MapSure >

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What Are Postal Proximity Services?


You heard about postal transformation and how CEPs are embracing the final mile in our last blog posts (part 1, part 2). But what are postal proximity services and why does it matter?

What are postal proximity services?

A postal proximity service describes a service that is close/proximate to “traditional” postal services such as delivering letters or parcels but offers add-on value and additional service for end customers.

With a workforce that already visits citizens and businesses almost every day of the week, the potential business driven by “Postal proximity services”, such as installing home equipment or visiting isolated or elderly people, is getting more and more attention all around the postal world. (Source)

How does a postal proximity service play out in reality? In Japan’s ageing society, one postal company in Tokyo’s Shinagawa district has made it its mission to improve life quality for the elderly. Postal workers from Japan Post check up on people over 65 once a month to ensure mental and physical wellbeing and counteract loneliness. This is just one of the many examples of what a postal company could offer in the future.

Why does it matter?

It is clear that the CEP industry has undergone a shake-up due to the rapid growth of eCommerce and disruptors such as Amazon. CEPs face a competitive market environment and consumers are demanding free, quick and flexible delivery and returns. As a result, profit margins are getting smaller and postal, parcel and courier providers are looking for new ways to expand their portfolio and diversify their services:

Diversification is the new mantra of postal organizations looking for additional sources of revenue to overcome the decline in mail volume and carry on their postal transformation journey. […] Accenture estimates that the potential market for these new proximity services worldwide could reach US$10 billion in the next four years based on current workforce levels alone—helping to accelerate postal players’ progress on the journey to postal transformation. (Source)

How ALK can help

Due to the increasing pressure on profit margins and the expected increase in postal services (traditional or proximate), it’s clear that guiding the mobile workforce to the correct end customer location safely, efficiently and punctually is crucial. Highly accurate ETAs generated by CoPilot Professional for postal service providers give reassurance to the end customer (a potentially vulnerable person), that the knock on the door between 10:00-11:00 am is legitimate.

CoPilot Professional’s Advanced Route Optimisation is a proven technology that increases first time delivery success by matching customers with a convenient, precise time window. Because of the rise of Advanced Route Optimisation and better quality navigation through technology, there has been a shift in mobile workforce recruitment to focus on hiring customer-oriented staff. This could be a precursor to postal proximity services as it demands postal employees to not only hand over a parcel, but instead to connect on a human level.

Additionally, the ability for drivers to reorder their schedule, could potentially help them to factor in extra time for known vulnerable people they know on their route.

Find out more about our solutions for the postal, parcel and courier industry here >

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ALK February Round-Up

Spring is around the corner and the days are getting longer. What better time to focus on renewal and innovation to lay the groundwork for the year ahead!

The Next Big Thinginnovation-lab-logo

In February, ALKers took part in the global “Raise the Bar” initiative to learn more about the postal industry and GIS processes. A big part of the two day event was our first ever innovation lab, in which 16 teams worked on topics that are both relative to our industry needs and our company as a whole. Thanks to fantastic collaboration across departments, the teams came up with a ton of innovative ideas. Who knows? Some of the ideas might soon become a reality on a desktop or mobile device near you.

My Drone Was Supposed To Arrive An Hour Ago


As part of our series about the postal industry, we looked at the effects of failed home deliveries and how ALK can help you embrace the final mile. Plus, we learned how CoPilot Truck empowers fleets across the globe.

What Our Teams Have Been Up To

ALK has been busy around the globe. We started off the month at Zebra Technology’s events in Las Vegas and in Malta and Honeywell’s event in Madrid and Dallas. To end the month, we had members from our US office attend the Omnitracs User Conference in Nashville.

Meet Us

Sometimes, it’s best to talk in person. If you happen to be at one of these upcoming events, please don’t hesitate and drop by our booth to say hello! Our experts will be happy to speak with you:

Coming Up

Don’t forget to subscribe to our blog (if you haven’t done so already) so you’ll receive all posts in your inbox. We have exciting topics coming up you won’t want to miss, such as an intro to “postal proximity services” to continue our series on the postal industry as well as a deep dive on GIS and truck attribution. Stay tuned!

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ALK Company Kickoff Part 2: Let’s Innovate!

What is innovation?

As a technology company in a fast-paced industry, innovation must be at the heart of how we provide the best solutions to our customers. However, innovation doesn’t appear out of thin air. It takes brainstorming, good ideas, and even bad ones, to arrive at that innovative solution. What sets regular solutions apart from great innovative solutions are their usefulness to the industry we are serving. In order to grasp just how important innovation is, we decided to put it into practice.


Innovation Lab Day

During the ALK Kickoff, Michael Kornhauser, ALK’s Executive Vice President & General Manager, showed us how innovation was especially important for companies like ALK. We work within the very competitive industry of transportation technology so it’s important that everyone at ALK understands the gravity of being innovative. To get every person from every department involved at ALK, we decided to make innovation part of the kickoff, literally!


The Breakdown

We split the company up into 16 Innovation Lab teams and gave them topics that are both relative to our industry needs and our company as a whole. Topics included crowdsourcing, driver safety, mentoring programs at ALK, and autonomous vehicles, to name a few.


Each team was given 90 minutes, a topic definition, and tons of helpful material and got right to work!


The Next Big Thing

After listing countless points, crossing them off, brainstorming on post-it notes, and snacking on some candy, our ALKers submitted some great ideas.


All ideas are now being reviewed by our Innovation Committee, which includes employees nominated from various departments for their passion for innovation.  Three teams will be selected to present their ideas but only one will be chosen, and who knows, maybe it will be ALKs “next big thing”!

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ALK January Round-Up

How was your January? Were you huddled up inside or out and about? January is a time for new resolutions and planning. ALKers around the globe have been busy braving the winter storms to plan ahead and prepare for the new year. We know one thing for sure: 2018 won’t be boring! Here are a couple of highlights from the past month and a look ahead:

A New Addition To The Family

Good news for fleet managers, integrators and truck drivers across the pond. After successfully launching our new CoPilot Truck website in the US last year, the site is now also available in the UK. You’re in Germany or France? Stay tuned, there will be news for you soon…

We’ve Been Busy


So what has been going outside our offices? The ALK business development team introduced our PLAN. DRIVE. ANALYZE campaign and talked through our navigation solutions at BluJay’s SOAR2018 conference in London.

At the end of the month, the North America business team attended the NITL (National Industrial Transportation League) Transportation Summit in Dallas, Texas to show how ALK Technologies helps move your goods swiftly, safely, and timely

Looking Forward

In 2017, ALK hired 50 new employees! Seven more employees were hired in January which is a great start for 2018. We are looking forward to welcoming more to our team in the months ahead. Read more about our opening positions on our careers page.

Come Visit

You’re looking for a chance to meet one of us in person to discuss how ALK can help your business with innovative transportation solutions? Here are some events we will attend in the next couple of weeks:

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Van Growth Drives Home Delivery

With Black Friday, Cyber Monday and the festive season coming closer, today we look at the way in which those on-screen clicks have fundamentally changed the traffic on our roads.

In the UK, a steady decline in heavy goods vehicles has led to the rise of the van. Smaller, more agile and capable of carrying a significant load in dense urban areas, the small to medium van is the largest sector of UK vehicle growth, lending itself perfectly for routes with regular stops such as parcel and grocery delivery. Such is their popularity, the number of vans on UK roads grew 33% between 2000 and 2014*, with van miles driven reaching 45 billion.

In the US, the size of geography means that heavy truck numbers have remained steady while vehicles for light loads split between vans and pickup trucks. Nevertheless the trend for van sales is still upwards with 17.4 million new vehicles set to hit the road this year, rising to 17.6 million by 2020.**

More vans = more emissions? Not necessarily…

With the introduction of city low emission zones and recent controversy relating to diesel engine calibration, there has been a very real move towards companies embracing electric powered vans, especially within towns. In the vanguard of this move is the postal, parcel and delivery sector, with operators such as the Royal Mail in the UK with 100 electric vans hitting the road in December 2017 and UPS in the US, who are looking to convert 1500 of its vehicles to electric serving New York City by 2020.

So what about navigation?

With electric vans still facing some limitations on battery range, using the optimal route has never been more important. With its portfolio of navigation and routing optimization options, ALK can provide vehicle specific solutions for vehicles of all sizes, thereby helping to turn those clicks to a delivery at your door.

*UK Department of Transport – Road Use Statistics 2016

UPS Wants to Convert 1,500 Delivery Trucks in NYC to Electric by 2020

ALK Road Closure Alert: Detroit-Windsor Tunnel

Closure will take place from October 20 at 8 p.m. until October 30 at 5:30 a.m. Click here for additional closure information.

The maps in the following ALK solutions have been automatically updated to reflect the road closure:

  • PC*MILER Web Services
  • ALK Maps
  • PC*MILER Web

PC*MILER desktop customers:
We suggest you use the “Avoid Roads” feature to bypass the road closure. For complete instructions on how to use the feature, please reference Chapter 12 of the PC*MILER User Guide.

The “Avoid Roads” feature can be found in the “Tools” tab.


On the map, the cursor will now appear with a minus or plus sign. Click on the road segment(s) to be avoided.


IMPORTANT: Your avoid/favor preferences will affect routing only when Routing Preferences > Custom Roads > Use Avoid/Favors is selected in the Route Options dialog or current route profile. This option is turned off by default.

Done! You’ll now be routed around the road closure.

Blue Dot and ALK Technologies Partner to Deliver Driver Workflow Innovation

Unified mobile app brings a revolutionized driver experience

Denver, Colorado – October 11, 2017 – Blue Dot and ALK Technologies® have joined forces to deliver a new innovative driver workflow solution that enables fleets to improve the driver experience, reduce driver turnover and enforce fleet-wide driver standard operating procedures.

Distinctly Different Driver Centric Mobile App

Blue Dot’s MilesAhead™ DRIVE app uses the powerful ALK® Maps mapping platform as its foundation for commercial vehicle route and map visualization. MilesAhead overlays a LEAN Six Sigma-optimized driver circle-of-service workflow that manages the wide range of driver job tasks that occur both inside and outside the cab for planned and unplanned stops alike. Implementing a comprehensive driver-centric mobile app that is distinctively different from the “grid-of-apps” design approach that is so commonplace in the market today will positively impact drivers’ lives on the road both professionally and personally, said Mick Milnark, co-founder of Blue Dot.

Seamless Tablet Application

Leveraging ALK’s suite of integration tools, Blue Dot has embedded the CoPilot Truck application directly into its MilesAhead Drive unified application for seamless access to voice-guided navigation and industry standard routing. Blue Dot is the first ALK partner to incorporate the ALK Maps platform with real-time traffic display, street-level satellite view and weather and radar overlays into a tablet application.

Capitalizing on Shared Technologies

“Teaming with an innovative company like Blue Dot accelerates our shared strategy to capitalize on and bring to market our unique and compelling technologies,” said Dan Popkin, senior vice president, enterprise solutions, ALK Technologies.  “We’re thrilled that our first project together involves delivering an unprecedented solution that combines advanced driver workflow concepts with deeply integrated routing and mapping capabilities.”

See it today: Watch the Video.

For more information: Join Blue Dot & ALK for a webinar on the Driver Experience Revolutionized:

Press Contact: Gary Blohm Cell 303 359-9960

About Blue Dot

Blue Dot is a global enterprise mobile software, products and services company that delivers innovative mobile technology and solutions along with an IoT platform strategy to fleet transportation organizations. At the core, Blue Dot helps fleet transportation organizations move on from their costly technical debt, so they can both survive and evolve in the changing industry competitive landscape. Visit:

About ALK

ALK Technologies is a transportation technology company dedicated to defining the optimal route to success through innovative routing, mileage, mapping and mobile navigation solutions. From trusted industry standard data to seamless integration, ALK solutions are developed for a broad range of industries, workforces, and everyday drivers on the road. For over 35 years, its suite of powerful solutions, including PC*MILER, CoPilot, and ALK Maps, have set the foundation for safe and efficient journeys worldwide – one mile, one driver, one vehicle at a time. ALK is a Trimble (NASDAQ: TRMB) Company and part of its international Transportation and Logistics Division, visit:

ALK Map Data: Built for Commercial Vehicles

Commercial map data is the core of our business. At ALK, we have a team of GIS and mapping specialists that dedicate every hour of every day to ensure our premium-quality, street-level map of the North American road network is the most comprehensive and accurate source for our customers. These maps form the basis of our commercial brands in North America and are relied on by millions of drivers and more than 22,000 motor carriers, private fleets and third party logistics companies every day.

Our portfolio of transportation solutions offer the most comprehensive set of commercial truck restrictions in North America. It’s what defines us as the trusted industry standard for safe, accurate and reliable routing, mileage, mapping and navigation.

Check out what our robust set of commercial map data includes: